Management Issues in Healthcare System

This study examined the effect of emotional and spiritual intelligence on performance of temporary nurses at the Regional General Hospital of Berau District East Kalimantan Province, Indonesia.  It also investigated the mediating role of organisational commitment on the relationship between emotional and spiritual intelligence on the performance of these nurses. Survey data collected from 129 respondents was examined using the Structural Equation Modeling (SEM) technique utilising AMOS version 22.0 software. Emotional intelligence and spiritual intelligence was found to have positive and significant effects toward organisational commitment. Subsequently, organisational commitment has positive and significant effects on temporary nurses’ performance and positively mediates the relationship between emotional intelligence and spiritual intelligence on temporary nurses’ performance. The results of this study can assist hospital administrators in Indonesia to look into improving the temporary nurses’ performance by focusing on their organisational commitment. It is also pertinent for them to understand the role of emotional intelligence and spiritual intelligence when undertaking action to strengthen the nurses’ organisational commitment.

The study was conducted to examine the organisational commitment of employees/subcontracted labourers,who were employed by using outsourcing method at 15 hospitals affiliated with the Public Hospitals Administration of Turkey in the province of Sanliurfa and Harran University Research and Application Hospital to determine the correlation between demographic variables and organisational commitment. Organisational Commitment Scale with 18 items, developed by Allen and Meyer (1990), was used in the study. It was determined that the reliability rate of the Organisational Commitment Scale was 0.89 and this rate for its subscales was 0.90 for affective commitment, 0.77 forcontinuance commitment, and 0.75 for normative commitment. A statistically significant difference was found between the organisational commitment levels of employees participating in the study in terms of age, gender, marital status, educational background, and occupation. There was no statistically significant difference between the groups only in terms of working duration. A positive correlation was determined between demographic characteristics and organisational commitment.